Refund policy
Returns
We want you to love your AVRO purchase.
If you’re not completely satisfied, you may return unused items within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in its original condition.
- All original tags and packaging must be included.
- Proof of purchase is required.
To request a return, please contact us at:
Once your return is approved, we’ll provide return instructions.
Refunds
Refunds are processed once we receive and inspect your return.
Approved refunds are issued to your original payment method within 5–10 business days.
Original shipping costs are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong product, please contact us within 7 days of delivery with photos and your order number. We’ll make it right as quickly as possible.